Design my pool
Pool technician testing water
FAQ

Pool questions, answered.

Didn't find yours? Send us a message. A real person answers.

All questions

Pricing, licensing, the designer and more.

Didn't find yours? Send us a message or email [email protected]. A real person answers.

Are you licensed?

Weekly cleaning and water-chemistry service is done by our own team on routes that start in the Inland Empire; elsewhere we match you with a vetted local pro. Repairs, equipment installs, remodels and new pool construction are performed by independently licensed and insured contractors we partner with (in California that typically means a CSLB C-53 swimming pool license or another appropriate classification). You'll get the contractor's name and license number in writing before any work starts, and you can verify it yourself at cslb.ca.gov.

How much does weekly pool cleaning cost?

Cleaning & Maintenance starts at $185/mo and Full Equipment & Care at $245/mo, weekly, with all chemicals included. A spa adds $39/mo (shared equipment) or $59/mo (separate equipment), and pools over about 20,000 gallons add $45/mo. Get an instant price for your pool.

Is there a contract?

No. Cleaning service is month to month. Cancel anytime.

Do I need to be home?

No. We just need gate access and a heads-up about dogs. We text you a photo after every visit.

How accurate is the 3D designer's price?

It's a planning estimate based on your pool's shape and size, with a safety margin built in. It covers the pool itself (design, permits, excavation, steel, plumbing, plaster, coping and a narrow deck). Options like spas and water features are priced on your free consultation, and the builder confirms everything in writing after measuring your yard.

How does the 3D designer know my yard?

Where county records are available (currently Riverside County), it uses public parcel records and aerial photos to draw your lot lines and estimate your house footprint. Elsewhere it sets up a typical lot so you can still pick, size and price a design. Either way it's a starting point, not a survey; your builder confirms everything on site.

Why do you show a price before asking for my number?

Because that's what we'd want. Most pool companies make you hand over your phone number before you see any price. Our designer shows an estimate first, and you only share your contact info if you want a free consultation.

Can you fix a green pool?

Usually, yes. Once the pump and filter are working, most green pools clear within a few days of shocking, brushing and filter cleaning. Heavy algae may take longer.

What areas do you serve?

Southern California: the Inland Empire, Orange County, San Diego County, Los Angeles County. The 3D designer works with any address; where county lot records are available (currently Riverside County) it draws your actual lot lines. Our longest-running local pages cover Temecula, Murrieta, Menifee, Wildomar, Lake Elsinore.

Can I finance a pool?

Many homeowners use a pool loan or a home-improvement loan. The designer shows an example monthly payment for every design. We don't lend money ourselves; your builder or lender gives you real terms.

How do I reach you?

Use the contact form or email [email protected]. A real person reads every message and replies the way you ask.

What happens after I submit a request?

A real person reads it and replies with next steps. For weekly cleaning that usually means confirming your address is on a route and setting a start date. For repairs, remodels and new pools it usually means a few questions and, if it makes sense, a free site visit with a licensed partner contractor who gives you a written estimate. You are never obligated to go ahead. Send a request or start in the designer.

Can I use my own builder with the design I made?

Yes. Your design and estimate are yours to keep and share. A builder will still need to measure your yard and produce their own plans and price. Whoever you hire, check their CSLB license and use our quote guide to compare bids line by line.

Do you work with fiberglass pools?

Our designer and estimates are built around gunite, which is the most common choice for custom pools here. We do take cleaning, repair and remodel inquiries for existing fiberglass pools, and if you want a new fiberglass pool, ask and we'll tell you straight whether we or a partner can help.

How do you choose a partner contractor?

We match work to independently licensed, insured contractors whose license classification fits the job, who work in your area and who put the scope, price and schedule in writing. You get their name and license number before any work starts, so you can verify it yourself at cslb.ca.gov.

What if my HOA rejects the plan?

It happens, and it usually isn't the end. HOAs typically explain what they want changed, such as setbacks, equipment location, screening or materials, and you can revise and resubmit. Our HOA approval guide covers what most associations ask for. Submitting a clear, complete plan the first time helps.

Do you remove old pools?

Pool removal or fill-in is demolition work that needs a licensed contractor and, in most cities, a permit. It isn't something we do ourselves. Tell us about your project and we'll tell you straight whether a partner can help.
Backyard pool scene

See your pool before anyone digs.

Type your address. We model your yard in 3D, you pick a design, and you see an estimate before you give us your number.

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