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Repairs & equipment

Pool repair and equipment service in Southern California.

Describe it in a minute. We get back to you, and a licensed, insured partner contractor handles the diagnosis and repair.

How repairs work

One message, a real person, a licensed pro.

Pool equipment tends to fail at the worst time: the first heat wave, the week before a party, the day you leave on vacation. When it does, you want two things: someone who answers, and someone qualified to fix it.

Send us a short description of what you're seeing, hearing or smelling, and when it started. We get back to you the way you ask, request photos if they'd help, and line up a licensed, insured partner contractor for the diagnosis and repair. In California, most repair and equipment work requires a state contractor's license, so you'll get the contractor's name and license number in writing before any work starts.

If you're already on our weekly cleaning route, we often catch problems early: rising filter pressure, a pump that's getting louder, a slow leak at a valve. Our Full Equipment & Care plan includes an equipment check on every visit and priority repair response within 48 hours for exactly that reason.

If the pool is old enough that repairs keep stacking up, compare the cost of a remodel (new surface, tile and equipment) and, if you need it, the monthly math on our financing page. Answers to the most common questions are on the FAQ page, and how we work explains who does what.

Common problems

What we can help with.

  • PumpLoud, humming, won't prime, or leaking at the seal.
  • FilterHigh pressure, cloudy water after cleaning, torn cartridges or grids.
  • HeaterWon't fire, error codes, slow to heat, sooting.
  • LeaksLosing more than about a quarter inch a day, wet spots near equipment.
  • Green poolAlgae after a vacation, a storm, or a broken pump.
  • Automation & lightsControllers, timers, app control, LED lights that won't change.
One-time services · set prices
  • Cartridge filter clean$145
  • DE filter clean$185
  • Salt cell clean$89
  • Green pool cleanup$385–$695
  • One-time cleanfrom $169
  • Drain, acid wash & refillfrom $849

Maintenance services on our Inland Empire routes (elsewhere, a vetted local pro). Equipment repairs and replacements are quoted by a licensed partner contractor after diagnosis.

Before you call

Quick checks that sometimes fix it.

Safe things to look at first. If anything involves gas, electrical panels or a breaker that keeps tripping, stop and let a licensed pro handle it.

  • Is the pump basket full or the skimmer clogged?
  • Is the water level high enough for the skimmer to pull?
  • Did a timer or automation schedule change after a power outage?
  • Is the filter pressure much higher than normal?
  • Are any valves turned partly closed?
  • Bucket test for leaks: compare a bucket of pool water on the step against the pool level after 24 hours
Pool technician brushing a pool wall
Stop the repeat calls

Want it to stop breaking?

Full Equipment & Care ($245/mo) adds an equipment check every visit, 3 filter cleans a year, a quarterly salt cell clean and priority repair response within 48 hours.

FAQ

Repair questions.

Didn't find yours? Send us a message or email [email protected]. A real person answers.

My pool pump is humming but not running. What's wrong?

A humming pump that won't spin is often a failed capacitor, a seized motor bearing or debris jamming the impeller. Turn it off to avoid burning out the motor and request a repair.

How do I know if my pool is leaking?

If the water drops more than about a quarter inch a day beyond normal evaporation, or you see wet spots near the equipment or deck, you may have a leak. A simple bucket test (a bucket of pool water on the step, comparing levels after 24 hours) helps separate evaporation from a leak.

Should I repair or replace an old pump?

If your pump is an older single-speed model, replacing it with a variable-speed pump is often the better long-term choice because they use much less energy. Under current California and federal efficiency rules, most replacement filter pumps sold today are variable-speed anyway.

Can you fix a green pool?

Usually, yes. Once the pump and filter are working, most green pools clear within a few days of shocking, brushing and filter cleaning. Heavy algae may take longer.

Who does the repair work?

Repairs and equipment installs are performed by independently licensed, insured partner contractors. You get the contractor's name and license number in writing before any work starts.
Repair request

Describe the problem.

The more detail the better: what you see, hear or smell, and when it started. If photos would help, check the box and we'll text you so you can reply with them.

Construction and repair work is performed by independently licensed contractors. You'll get the contractor's license number in writing before any work starts.

Send a repair request

What's affected?

Free, no obligation. We never sell your info.