This policy explains what information Coastline Pools ("we") collects through this website, the 3D pool designer, our forms and our text messages, and how we use it. Questions: [email protected].
What we collect
- Information you give us: name, phone, email, ZIP, address, project details, answers to optional questions, and messages.
- Design information: the address you enter in the designer, the public parcel data we look up for it, and the pool design and options you choose.
- Attribution: how you found us (for example a search, an ad campaign tag, or the page you landed on) and which button you used to contact us.
- Basic technical data your browser sends, such as IP address, used to prevent spam and abuse.
How we use it
- To respond to your request, prepare an estimate, and schedule a consultation or service.
- To share your request with the one licensed partner contractor matched to your project, so they can contact you and quote the work.
- To text or email you about your request if you asked us to or checked the consent box.
- To understand which pages and campaigns bring in customers.
We don't sell your personal information. We don't share it with other companies for their own marketing.
Text messages
If you check the text-message consent box or ask us to text you your design, we may send texts about your inquiry, appointments and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is never required to buy anything. Mobile information is not shared with third parties for their marketing purposes. See our terms.
How long we keep it
We keep lead and customer records as long as needed to serve you and meet legal and tax obligations, then delete or anonymize them.
Your choices and California rights
You can ask us what personal information we have about you, ask us to correct or delete it, or opt out of texts and emails at any time by contacting us. We'll respond within the time the law requires and won't treat you differently for asking.
Service providers
We use service providers to run this website and store data (for example, website hosting and our database) and to send messages. They may only use your information to provide those services to us.
Changes
If we change this policy, we'll update the date at the top of this page.